Mihailo Joksimovic

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And recognize that different people take in information at different speeds and in different ways. For example, some people are visually oriented. For them, you may want to use visual metaphors and refer to pictures or, in a business setting, charts. Some people prefer to get their arms around the whole problem first, and can’t listen to anything else you say until they do. Others like all the details up front. Pay attention to these differences.
Difficult Conversations: How to Discuss What Matters Most
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