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THEY SAY: I am not a bad neighbor! YOU REFRAME: Heavens, I don’t think you are either. And I certainly hope you don’t think I’m a lousy neighbor. I do think that we disagree about how this should be handled, and I think that’s pretty normal between good neighbors. The question is whether we can work together to figure out how to address both of our concerns.
Difficult Conversations: How to Discuss What Matters Most
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