Her mistake is to assume she knows what Leo’s intentions are, when in fact she doesn’t. It’s an easy – and debilitating – mistake to make. And we do it all the time. Leo’s mistake is to assume that once he clarifies that his intentions were good, Lori is no longer justified in being upset. He explains that he “wasn’t trying to hurt” Lori, that in fact he was trying to help. And having explained this, he thinks that should be the end of it. As a result, he doesn’t take the time to learn what Lori is really feeling or why. This mistake, too, is as common as it is crippling.
