Ashley Storey

20%
Flag icon
Much of the first mistake can be traced to one basic error: we make an attribution about another person’s intentions based on the impact of their actions on us. We feel hurt; therefore they intended to hurt us. We feel slighted; therefore they intended to slight us. Our thinking is so automatic that we aren’t even aware that our conclusion is only an assumption. We are so taken in by our story about what they intended that we can’t imagine how they could have intended anything else.
Difficult Conversations: How to Discuss What Matters Most
Rate this book
Clear rating