representatives from all the divisions are present during the entire design process, starting with the decision to launch the product, continuing all the way through shipment to customers, service requirements, and repairs and returns. This way, all the concerns can be heard as soon as they are discovered. There must be a multidisciplinary team overseeing the entire design, engineering, and manufacturing process that shares all departmental issues and concerns from day one, so that everyone can design to satisfy them, and when conflicts arise, the group together can determine the most
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