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“Hold on. Hold on. I don't see anything wrong here. This is the kind of conflict we've been talking about for the past month. It's perfect.” Jan tried to explain herself. “I guess I just don't see it that way. It still feels like we're fighting.” “You are fighting. But about issues. That's your job. Otherwise, you leave it to your people to try to solve problems that they can't solve. They want you to hash this stuff out so they can get clear direction from us.” Jan seemed tired. “I hope this is worth it.” Kathryn smiled again. “Trust me. It will be worth it in more ways than you know.”
The Five Dysfunctions of a Team: A Leadership Fable
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