“Listen, I agree with most of what you've said about the team. You're moving in the right direction. But I want to assure you that there will be many days during the next few months when you will wonder if you've made any progress at all. It's going to take more than a few weeks of behavioral change before we see a tangible impact on the bottom line.” The team seemed to be agreeing with her too easily. She decided she needed to rattle them one more time. “I'm telling you this because we are not out of the woods yet. I've seen plenty of groups slide backward that were a lot further along than
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