He went to the white board and mapped out his entire organization, explaining what everyone was working on and how it fit together. His peers were genuinely amazed, both by how much they didn’t know about everything going on in engineering and how it all fit together. After Martin had finished, Kathryn gave the group two hours to discuss the relative merits of expanding or reducing the resources allocated to engineering and how to use them in other areas. During that time, the team argued vehemently at times, changed their minds, retrenched on their original opinions, and then decided that the
...more
