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Kindle Notes & Highlights
People share more than 16,000 words per day and every hour there are more than 100 million conversations about brands.
Give people a way to make themselves look good while promoting their products and ideas along the way. There are three ways to do that: (1) find inner remarkability; (2) leverage game mechanics; and (3) make people feel like insiders.
Emotions drive people to action. They make us laugh, shout, and cry, and they make us talk, share, and buy.