Aaron Burden

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Happy couples, for instance, spent a lot of time controlling their own emotions. They would take breaks when they felt themselves growing angry. They worked hard to calm down through deep breathing, or by writing down how they were feeling rather than shouting it, or by falling back on habits—using “I statements”; reciting a list of what they loved about each other; bringing up happy memories—that they had practiced during less angry times. They tended to speak more slowly, so they could stop, midsentence, if something came out harsher than they intended. They were more likely to defuse ...more
Supercommunicators: How to Unlock the Secret Language of Connection
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