The next time you feel yourself edging toward an argument, try asking your partner: “Do you want to talk about our emotions? Or do we need to make a decision together? Or is this about something else?” The importance of this insight—that communication comes from connection and alignment—is so fundamental that it has become known as the matching principle: Effective communication requires recognizing what kind of conversation is occurring, and then matching each other. On a very basic level, if someone seems emotional, allow yourself to become emotional as well. If someone is intent on decision
...more