Netflix’s approach offers one solution: Establish guidelines and make sure they are clearly communicated. Invite everyone into the dialogue and give everyone a voice—and let everyone know they are expected to examine themselves. Focus on belonging, and creating a sense that everyone is welcome. “If the first lesson you hear is that you’re biased and inherently prejudiced, that’s not a comfortable place for most people to begin. It feels threatening,” said Greg Walton, a professor of psychology at Stanford. But when conversations focus on creating belonging for everyone, as well as diversity
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