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Santosh Shetty
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Supercommunicators: How to Unlock the Secret Language of Connection, by Charles Duhigg

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A deep question asks about someone’s values, beliefs, judgments, or experiences—rather than just facts. Don’t ask “Where do you work?” Instead, draw out feelings or experiences:
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Supercommunicators: How to Unlock the Secret Language of Connection
Supercommunicators: How to Unlock the Secret Language of Connection
by Charles Duhigg
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