Santosh Shetty

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This is how to ask emotional questions in the real world: Ask someone how they feel about something, and then follow up with questions that reveal how you feel. It’s the same framework for emotional connection described before, but in a slightly different guise: If we ask questions that push people to think and talk about their values, beliefs, and experiences, and then reciprocate with emotions of our own, we can’t help but listen to one another.
Supercommunicators: How to Unlock the Secret Language of Connection
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