First, acknowledge understanding. We do this through looping and statements such as “Let me make sure I understand.” Second, find specific points of agreement. Look for places where you can say “I agree with you” or “I think you’re right that…” These remind everyone that, though we may have differences, we want to be aligned. Finally, temper your claims. Don’t make sweeping statements such as “Everyone knows that’s not true” or “Your side always gets this wrong.” Rather, use words like somewhat or “It might be…” and speak about specific experiences (“I want to talk about why you left dishes in
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