People with emotional intelligence knew how to build relationships and empathize with colleagues, as well as regulate their own emotionality and the emotions of those around them. “These individuals,” the Yale researchers wrote in the journal Imagination, Cognition and Personality in 1990, “are aware of their own feelings and those of others. They are open to positive and negative aspects of internal experience, are able to label them, and when appropriate, communicate them…. The emotionally intelligent person is often a pleasure to be around and leaves others feeling better. The emotionally
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