Raj Shastri

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Finally, temper your claims. Don’t make sweeping statements such as “Everyone knows that’s not true” or “Your side always gets this wrong.” Rather, use words like somewhat or “It might be …” and speak about specific experiences (“I want to talk about why you left dishes in the sink last night”) rather than broad generalities (“I want to talk about how you never do your part around the house”).
Supercommunicators: How to Unlock the Secret Language of Connection
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