Exit Interview: The Life and Death of My Ambitious Career

by Kristi Coulter

“Being tough isn’t the same thing as being mean, you know. I think you need to internalize that.”

“We don’t ‘believe’ or ‘feel’ things at Amazon,” she said. “Not officially, anyway. We only think them, based on data.”

People leave, of course, though we don’t say “leave”; we say they “promoted themselves to customer.”

You try so hard to be good at things you don’t actually want to do. You never ask yourself if maybe you should just stop doing them.