To acknowledge that algorithms have their limitation is not to disparage their very real business value. When a business has sufficiently honed its heuristic knowledge and moved it along the knowledge funnel to an algorithm, costs fall and efficiency increases, to the benefit of the organization and its stakeholders. But an organization that defines itself as being primarily or exclusively in the business of running algorithms is taking a high risk, even though highly reliable processes are supposed to eliminate uncertainty. What organizations dedicated to running reliable algorithms often
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