Dane Jacobs

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To use questions successfully, they must be thought out and written down in advance. Develop a list of 15 to 25 questions that uncover needs, problems, pains, concerns, and objections. Develop 15 to 25 more that create prospect commitment as a result of the information you have uncovered. Practice. After about 30 days of asking the right questions you'll begin to see the real rewards.
Jeffrey Gitomer's Little Red Book of Selling: 12.5 Principles fo sales greatness: How to make sales FOREVER (Jeffrey Gitomer's Little Book Series)
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