"The workday day starts the night before." My friend, Scott Crawford, and I had breakfast together one morning at Einstein's. We started to talk philosophically about sales and business, and out of the blue, he dropped this gem: "My grandfather always told me, 'Scott, the workday starts the night before.'" I ran to get a napkin so I could write it down. I asked Scott to tell me more and he did. It was all about preparing. It was all about getting ready for the next day. I can inflict major pain on you right now by asking what it is that you do to get ready for your next sales day. Your answer
...more

