Jeffrey Gitomer's Little Red Book of Selling: 12.5 Principles fo sales greatness: How to make sales FOREVER (Jeffrey Gitomer's Little Book Series)
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Usually what's wrong is not complicated. In fact, you probably know what's wrong. Your problem is that you think it's someone or something else's fault. Wrong. List two or three areas that need immediate care. Have the guts to take action.
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"You become what you think about all day long."