The first quirk, as we saw in the case of the basketball tickets, is that we fall in love with what we already have.
I am a programmer and i see this in my professional world all the time. People know a certain way of doing things or a certain technology and defend it in super irrational ways. The moment you ask them the second level question, things fall apart. They then defend what they know with raw emotion (anger and frustration at the question). This is one thing i look out for in colleagues now and get closer to ones who can let go of their beliefs when presented with a better option.
Sabyasachi Mukherjee liked this