But several predictions made about the information age were spectacularly untrue. For example, many futurists predicted the “paperless office,” that is, that the computer would make paper obsolete. Actually, the opposite has occurred. A glance at any office shows you that the amount of paper is actually greater than ever. Some also envisioned the “peopleless city.” Futurists predicted that teleconferencing via the Internet would make face-to-face business meetings unnecessary, so there would be no need to commute. In fact, the cities themselves would largely empty out, becoming ghost towns, as
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