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Kindle Notes & Highlights
Work / life balance is a false dichotomy; compartmentalization is not sustainable.
We don’t dare drive without watching the road or checking our gauges, but oddly enough we manage our work blindly all the time.
A pull system operates according to flow: people take on work only when they have the capacity to do so.
Push is a blind act. Pull is informed.
In the absence of a visual control we don’t estimate, we guess.
Educated guesswork is no substitute for thoughtful observation.
A-list artistry is not born of technical prowess, but of clarity of purpose.1
In the absence of clarity, it’s easy to become mired in fear.
Work unseen is work uncontrolled and We can’t (and shouldn’t!) do more work than we can handle.
