Conversation Design


Conversations with Things: UX Design for Chat and Voice
How We Talk: The Inner Workings of Conversation
Conversational Design
Designing Bots: Creating Conversational Experiences
Designing Voice User Interfaces: Principles of Conversational Experiences
Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship (Mit Press)
Talk
The Sound of the Future: The Coming Age of Voice Technology
The Design of Everyday Things
Genius Makers: The Mavericks Who Brought AI to Google, Facebook, and the World
Articulating Design Decisions: Communicate with Stakeholders, Keep Your Sanity, and Deliver the Best User Experience
Talking to Strangers: What We Should Know About the People We Don't Know
Making Conversation: Seven Essential Elements of Meaningful Communication – From an IDEO Senior Partner on Designing for Clarity and Authentic Impact
Voice User Interface Design
Detransition, Baby