Dexcom Customer Notification

What follows is a notification that Dexcom currently has on their website. Some Dexcom receivers are not giving the audible alarms.

Our receiver is on this list and when I tested it, it did not have the audible alarm working. I asked Q if she’s been hearing the alarms lately and she said no and that it has only been vibrating, not beeping. I filled out the online form and Dexcom will send us a replacement receiver.

For more information, a list of affected receivers, instructions on how to tes...