Crisis Text Line Is Opening Its Treasure Trove Of Data To Researchers

Data from more than 13 million text messages can shed light on when, where, and why crisis arises.

Crisis Text Line (CTL) is sitting on a massive amount of data that, analyzed, could help save lives. Since its launch in 2013, the nonprofit has received more than 13 million text messages from people, mostly teens, from all over the country who need help in their moment of darkness. Users can text any time, about anything, from self-harm to romantic relationships, family issues to eating disorders, and get an immediate response from a live crisis counselor.

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