Have You Found Tough Love to Build Performance?

Servant leadership is many things, but one thing it is not is “Soft”. Servant leaders have high expectations, both for themselves, as well as for their team.

There’s only one way I know to make things better in your organization. Create and share clear, reasonable, and measurable expectations and performance goals. Then measure performance and hold people accountable.

Performance feedback gets much easier when the importance of clearly defined purpose, values and behaviors, and clear performa...