Use the ‘Plus One’ Technique to Make Your Friend’s Day a Little Better

Social media networks are sometimes criticized for making our personal connections shallower. The ease with which we can now contact anyone makes the effort to do so less impactful. But gaming researcher Jane McGonigal, author of SuperBetter, says that we can use instant, online communication to make a real improvement in another person’s day. Her “plus one” technique is a simple, direct way to make an earnest connection with a friend or loved one, engage them in a genuine exchange, and give...