Nothing is more important for businesses than getting customer service right. And Peter Shankman is one of the leading voices that helps brands understand how to provide effective customer service. In this episode of The Joel Comm Show, Joel and Peter discuss customer service and Peter’s new book Zombie Loyalists. They also go in depth on Peter’s ADHD and his passion to help others who deal with the same. Warning: Explicit language
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Published on February 11, 2016 16:21