Being an Inclusive Leader without Talking about Diversity


In many traditional multinational organizations, there is often a diversity agenda with good intention to make equal opportunities, however, sometime it leads to further divide. The prefix ‘div’ seems to have a negative connotation associated with the words such as, division, divide, divergent. By focusing only on what makes people different or even using a certain “diversity” vocabulary, you actually gear their mind to think about differences first, and even build the gaps in people’s minds. Inclusiveness is perhaps the better word to reflect the digital trend for people-centricity, the prefix ‘in’ has the positive connotation associated with the words such as information, intention, or intelligence. To lead more effectively,  empathetically, and wisely, can you be an inclusive leader without talking about diversity? And then what should you talk about - the imperative and the goals of inclusiveness?
Business driver: Any organization should focus on learning new things and how to surge forward in creating success stories. We can learn a lot from different mindsets (thought processes), cultures and positions, so organizations as a whole can be competitive enough to keep surging further and build a truly global company. Orienting people and making them aware of the inclusiveness in their organization or team, helps them understand the value of harnessing the unique competency and cognitive difference, and then giving them the tools and experience of how to effectively communicate and build trust in a dynamic digital working environment.  Leaders should always look for the capabilities and skills that they don't have so that they can build a winning team and complement each other. Hence, inclusiveness is all about solving complex problems and driving business growth,
Innovation need: A collection of people who think innovatively can adapt instantly, who give the company a competitive advantage. It also means managing people well and as technology develops, creating the right mix of automation and human creativity. The fire of innovation, adaptability and creativity are fuelled by cognitive diversity, when people with a wide range of perspectives work together; not just people of different ages and gender, but people who are different across every dimension with different backgrounds, physical characteristics, life experiences and personalities. It is usually essential and key to reaping the benefits of an inclusive organizations. Organizations need to build an innovative and inclusive culture, this only happens when the ‘inclusiveness mindset’ is available with top management, and the focal point of management is to harness innovation and encourage creativity. In some cases,  organizational culture is so powerful and even then will be able o influence the surrounding societies of the organization. The business leaders must work with the right mindset to create an inclusive organization with every dip in the business lifecycle, from individual thinking to collective mind (culture); from strategy to execution; from process management to performance measurement, to make it both the principle and practice.
Unleash potentials: Good management practice is the ability to harness the best potential of all human resources in the organization. It is a waste of resources to leave any valuable human potential  left unrecognized, untapped and unused. Silos are the opposite spectrum to integrative diversity and limit the organization's potential. Identities and differences are the sources of creativity although insulating them within silos contains this potential. There are all kinds of differences that exist between individuals. The focus of inclusiveness needs to focus on cognitive differences, skills, abilities and the wealth of ideas since the value lies in the contributions of the individual to the organization. Effective communication is also important, since different perspectives, and talent, lead to well-rounded ideas and solutions. It is about skill and ability to work together to bridge the gaps and build business competency.
An inclusive leader embraces the full spectrum of cognitive difference. Inclusiveness needs to be well embedded into the business culture in a truly global organization, the beliefs and the work have to be sustainable--so the key is to embed the concepts and practical application, etc. into everything within the organization ranging from all people practices to engaging with the customers community, partners, etc. Being an effective and inclusive leader without talking too much diversity.

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Published on February 08, 2016 23:21
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