Illusion of Understanding

Not long ago a study, which I posted on my FaceBook page, informed us that discussion can take place when folks are asked to explain their opinions. The study pointed out the need for us to begin to communicate instead of argue and offered a path to wider agreement—one of patiently hearing out a full and complete explanation. The idea behind this approach is referred to as an “Illusion of Understanding.” 1 Why does this work? Informed? The reason we find people are willing to begin talking instead of arguing comes down to their own discovery of how little they ...