Knowing
Knowing
The problem of doing research (in embarking on writing a novel) is not knowing what you don’t know and thinking you know when you don’t.
Thank God for manuscript assessors and editors, as well as book readers.
Call Centre-it is
Yeserday I had to make three domestic business phone calls to two large corporations. First the recorded voice then the multiple options then the music and waiting, waiting, waiting.
Once, a long time ago, calling a business or government agency, you got straight through to a live telephone receptionist who listened to your needs and transferred you directly to the relevant expert. Delays were few.
If you are too young to recall that time then you’ve never known a better standard of service than the one you get today.
The problem of doing research (in embarking on writing a novel) is not knowing what you don’t know and thinking you know when you don’t.
Thank God for manuscript assessors and editors, as well as book readers.
Call Centre-it is
Yeserday I had to make three domestic business phone calls to two large corporations. First the recorded voice then the multiple options then the music and waiting, waiting, waiting.
Once, a long time ago, calling a business or government agency, you got straight through to a live telephone receptionist who listened to your needs and transferred you directly to the relevant expert. Delays were few.
If you are too young to recall that time then you’ve never known a better standard of service than the one you get today.
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