How Amazon's Customer Service Could Open You Up To Identity Theft

In a blog post, an Amazon user says an attacker duped a customer service rep into disclosing his address and phone number.

Eric Springer, a former software developer at Amazon, revealed in a Medium post on Sunday that the e-commerce site's customer service was putting customers at risk of identity theft. On three different occasions, Springer's account was compromised by someone who obtained his personal information from Amazon's customer service representatives.

Read Full Story