In A Quest For Profitability, Shyp Is Tweaking Its Service And Leaving Miami

Business customers will get additional options. Shippers of bulky items will pay more. And one market is going away.

By any measure, Shyp had an eventful 2015. The on-demand shipping service—which lets you use a smartphone to summon a courier who will take any item off to a Shyp warehouse to be packed up and sent on its way via the most economical option—launched in two new cities, Los Angeles and Chicago. It launched Shyp Returns, a feature designed to simplify sending stuff back to online merchants . It turned its couriers from contractors into full employees. It collected $50 million in funding from investors. And toward the end of the year, it added tools for package recipients as well as senders, became a shipping option on eBay, and gave its branding a thorough makeover.

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