The art and skill of working with bureaucrats

Have you noticed that most airports feature the same restaurants? It's not an accident. The people who run these chains have organized themselves to be good at dealing with municipal organizations.



Same thing goes for design firms, creative firms, accountants etc. that deal with large corporations.

In my experience, 40% of the fee goes for the work and 60% goes to pay for the do-overs, staffing, project management and hassle that comes from working from big organizations and committees.