How Sending a Thank-You Note Empowers You

You have the power of encouragement at your fingertips.

Think about one person who has inspired you, encouraged you, or helped you. Got that person in your mind? Now, let me ask you a question: Have you ever sent a thank-you note to that person?

(Photo: Vivozoom)

Not long ago a client sent a thank-you note to the editors in our department, expressing appreciation for their excellent work. The client told me of the editors’ surprising reply: “No one has ever thanked us before.”

That tragic sta...