Three Useless Things We Do–And A Fourth!

The other dayI was standing beside an elevator, having justpushed the Arrow Down buttonto call theelevator up to the second floor, when an elderly gentleman walked over and pushed the same button again. Then, he turned to me and said, “I know that was useless. The elevator won’t get here any sooner just because two people pushit.”

At the grocery store, a little later that day, I tried to sign my name on a credit card scanner. After several attempts to make a semi-legible mark, the clerk waved...