Finally, Evidence that CEO Character Hits the Bottom Line

In the roughly 20-year history of “employee engagement” initiatives, the focus has been almost exclusively on front-line managers. In fact, some approaches deliberately avoid asking questions about employees’ perceptions of the CEO and his or her team. It created a blind spot in the research and the strategy. Finally, we’re getting good evidence of something most of us long suspected: CEO character affects the financial returns of an organization.

My Forbes column on the subject can be found here.