Frustration piles onto Frustration - My Blog and Triberr
About 3 weeks ago now - my blog posts just up and stopped showing up in my Triberr stream.
I asked at the Bonfires for help - - reply - deadly silence. I noticed several others had asked for help - got the same reply. I commented - asking has anyone else noticed that no one is getting their questions answered. One person even tried the - I'm a paying member bit and still got no response.
I tweet Dino Dogan and Triberr asking for help. No reply.
In the meantime - trying to make sure the problem wasn't from my end
- I changed browsers - switched to Edge (ugh - but that's another story)
- no luck
- deleted Mozilla 40.0.3 and installed - 40.0.2 (there was a suspected issue with 40.0.3
- no luck
- switched to Chrome - no luck
- reconfigured laptop back to early Aug before problem started
- no luck
yes - I checked my RSS feed - I even deleted it and put it back.
- no luck
When I click on Check Feed - it tells me everything is fine - except the picture of my blog isn't the blog that is actually posted.
So in desperation and supreme Frustration - I Facebooked - Dino Dogan and Triberr - here is the message
Getting kind of frustrated with Triberr. I really like it when it works. But at the moment it's been 3 weeks and none of my blogs are appearing in the feed. It's not at my end. I've checked my RSS feed and it claims I'm connected. I've checked Mozzilla, I've switched browers etc. When I checked my RSS feed this morning - it read it had been checked an hour ago - yet it still had yesterday's blog showing. SInce there is no manual on how to use Triberr or how to search for help - because asking in Bonfires is useless - tell me how to fix the problem. You are letting a good platform slide. If there was something like Triberr out there - I'd be gone in a flash that's how annoyed I am.
You get 20 guess what the reply has been - yup - no reply!
Dino and Triberr - -you are shooting yourselves in the foot. You have a great thing with Triberr but your customer support sucks!!!!!!
I asked at the Bonfires for help - - reply - deadly silence. I noticed several others had asked for help - got the same reply. I commented - asking has anyone else noticed that no one is getting their questions answered. One person even tried the - I'm a paying member bit and still got no response.
I tweet Dino Dogan and Triberr asking for help. No reply.
In the meantime - trying to make sure the problem wasn't from my end
- I changed browsers - switched to Edge (ugh - but that's another story)
- no luck
- deleted Mozilla 40.0.3 and installed - 40.0.2 (there was a suspected issue with 40.0.3
- no luck
- switched to Chrome - no luck
- reconfigured laptop back to early Aug before problem started
- no luck
yes - I checked my RSS feed - I even deleted it and put it back.
- no luck
When I click on Check Feed - it tells me everything is fine - except the picture of my blog isn't the blog that is actually posted.
So in desperation and supreme Frustration - I Facebooked - Dino Dogan and Triberr - here is the message
Getting kind of frustrated with Triberr. I really like it when it works. But at the moment it's been 3 weeks and none of my blogs are appearing in the feed. It's not at my end. I've checked my RSS feed and it claims I'm connected. I've checked Mozzilla, I've switched browers etc. When I checked my RSS feed this morning - it read it had been checked an hour ago - yet it still had yesterday's blog showing. SInce there is no manual on how to use Triberr or how to search for help - because asking in Bonfires is useless - tell me how to fix the problem. You are letting a good platform slide. If there was something like Triberr out there - I'd be gone in a flash that's how annoyed I am.
You get 20 guess what the reply has been - yup - no reply!
Dino and Triberr - -you are shooting yourselves in the foot. You have a great thing with Triberr but your customer support sucks!!!!!!
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