How to End Circular Conversations

Quick quiz here to see whether you need to read further:

––Are you becoming a “counselor” to a friend or coworker who has problems bigger than you feel qualified to handle?

––Do you feel drained or depressed after talking with this coworker or friend?

––Are you really helping the person who seems to be going in circles—or simply delaying their getting to the real source and resolution for the problem?

Some people have been having the same conversations for a lifetime. They tell you what a...