Madder Than a Hornet on a Hot Day…But Darren Fixed It!

So mad. Got home from vacation. Was paying bills as it was that time of the month. I get through (yeah!). I see a pop up from MicroSoft about some new upgrade to Windows 10.  I politely decline. I finish my business and close out.  Do you know Windows 10 automatically updates??!!*@*!!

Do you know what happens to my laptop?  Yes, the infinite loop of restore/restart point hell.  So, I call MicroSoft.  After a 45-minute hold to get to an agent with an accent that is not American I am promptly told that I should have done a compatibility test prior to updating to Windows 10.  It is my fault and I must call the manufacturer of my laptop to resolve the problem.

I promptly call Dell.  After a 10-minute hold time I’m told that since my laptop is booting up and attempting to fix the issue by offering the restore point option it is clearly NOT a hardware issue.  Therefore, I must call MicroSoft back…

Yeah, NO!

I call up Darren of Digitron in Dyker Heights, Brooklyn.  He says it’s no problem to fix the issue. He has to wipe my computer and then reinstall my docs/pics/etc.  He does it in less than 24 hours. I dropped off Friday late afternoon and it was ready by 3:00 pm yesterday (Saturday, 9/22).

Darren of Digitron Electronics in Dyker Heights, Brooklyn, NY.

Did I mention Darren was awesome?!?!  Darren has been my IT guru for years now and keeps my works in progress SAFE! If you need a trustworthy computer/iPhone/laptop/electronics guy Darren’s IT! (Ahh, pun definitely intended.)

Where is he?

7021 Fort Hamilton Parkway

Brooklyn, NY 11228

718-491-4060

(He’s closed on Sundays only; open Mon – Sat.)