omg. we have net.

SIX WEEKS to the day, we have broadband back again.

I do not EVEN have the heart to explain it all but it involved orders being cancelled and resubmitted and me almost bursting into tears on the phone support lady and managers green-lighting priority work for my account and a two-month credit being issued for the account and MANY QUESTIONS THAT I HAD ANTICIPATED AS PROBLEMS AND ASKED ABOUT VERY CLEARLY AND WAS PROMISED NO NO NO THAT’S NOT GOING TO HAPPEN AT ALL being the things that happened...