How do You Well Tune the 'Change Management' Process?

Change is the new normal. However, more than two-thirds of Change Management effort fail to achieve the expectation. When would you communicate the change imperative to your employees and how would you ensure that they buy-in to this new directive? And how do you well tune the “Change Management” processes in managing change with efficiency, effectiveness, and agility?
Ownership and accountability of change management lie at the capable hands of the executive team. Change Management always fails when management thinks they get all the answers, and they come up with a plan in a vacuum and try to sell it. It’s important to have the team own a process by bringing them in early and getting their involvement in creating the process. Your job as management is to make the final call and make sure the team adheres to the process, and they know why it's needed and what it fixes or improves. And 'exceptional change leaders' need to ensure that they dilute change management principles and monitoring techniques at all levels down below until they reach the lower level employees.
It needs a solid organizational culture that is built on foundations of 'accepting change.' Not every management executive has a foolproof plan laid out. Even the management has a complete, realistic plan in place, who's to say that the employees will not show resistance to the proposed change? Business executives themselves cannot be the only people who can successfully transform the organization. In some organizations, the management team lives in an illusional world when they 'assume' that their employees will accept change in a gracious manner. Organizations are a huge melting pot of various personalities and depending on the generation the comprised employees belong to, 'change' is probably the last thing on their minds, regardless of how enthusiastic the management team is. Therefore, you need to gain all marketing skills been taught in the world before committing the change management Journey. 
Make sure all of management is on board and educated well on the objectives and how to carry them out effectively. Often that works on a micro level should work on a macro level, you just need to have a strong team of middle managers to delegate to. How you do this will tie into the cultural and philosophical values you project to the organization as a leader. You need to not only sell policy but also sell values on culture and philosophy. Management needs to allow the community to have a voice for feedback, a much-needed mechanism to refine and fix a policy that is not functioning at an optimal level. As a leader, you must become an architecture of community creation, and then you need to be able to step back and allow the community to self-govern, this is what you must strive for. During the whole process make sure that all staff is aware of the plan and process, timely updated, and responsible for something. Make yourself accessible all the time in case there are questions from staff.
Following the scenario with logic steps to manage changes: In order to execute a successful change management process, there is a need to delegate roles and responsibilities of the process, and have a strong-honest communication plan in place. First of all, organizational managers should remind themselves that Change Management is all about balancing the following main elements impacting change: People ( most important one), Strategies, Procedures and IT. And you have to maintain and fix any imbalance in those elements by establishing a committee to involving the management in the HR, IT and operations. Secondly, you want to emphasize on the Human Resources role in the change management as people is always considered as the real axle for the organizational movement. Hence, people resistance could stop all other elements. Change Management part that is played by the HR is the factor number one for any successful organizational & Strategic Change Management. Thirdly, Change Management is leadership game, and leadership involvement is a must.Lastly, having Change Management agenda ready, with planned and ensured communication from top to down would highly help in building the new culture.
A systematic Change Management takes logic process and stepwise scenario, it is about leaders identifying their vision, strategy and approaching, make each feel responsible of the success of the plan, engage them actively and make sure that your new proposal solves their current problems and provides better working environment. It means change is not for its own sake, but putting people at the center of the change.
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Published on August 09, 2015 23:52
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