Customer Service

So Walter, I hear you asking, how did you spend your lovely Monday afternoon? Why, I was dealing with Comcast Customer Service, and it was themost pleasant thing in all the world. To give you an idea of theutter pleasantness of the whole thing, I refer you to the letter below, which I wrote to Comcast when the whole thing was still fresh in my mind: [letter begins] I spent one hour and forty minutes online with a customer representative to discuss the fact that my Xbox 360 wouldn’t connect to...