Don’t Sweep Problems Under the Rug

Managing problems is an aspect of every leader’s job. But I don’t know many leaders who really enjoy it. And who can blame them? Whether it’s an interpersonal conflict between two co-workers, a bug affecting your company’s computer systems, or an aspect of your products or services that aren’t delivering as expected, problems crop up and can wreak havoc if we let them fester, becoming bigger than they should. So when problems arise that may potentially impact results, don’t ignore them. Inste...