completely defeated

I give up.

So the whole saga is that I’m trying to get boards cut for shelves for the new house. I called a place yesterday to see if they had any, but the ones they had on the website were only available in the UK. “But!” the young woman I spoke to said, “we can cut them for you!”

I said, “You *do* that?” and she said “Yes!” and so last night I made a pattern for the complicated one and got measurements for the others and we all went out to the shop, where a lady looked terribly dismayed and...