Empathy Becomes Real

I’m a guy, and not terribly concerned about my appearance. My hair is short and takes a few seconds to comb or brush into place. I almost always wear a collared shirt with two pockets, one for my iPhone and the other for my pen and reading glasses. My slacks are dark, my socks are black, my shoes are black. I trim my beard every week or two, and I wear no makeup.

Simple. Constant. Quick.

By contrast, many people I know, men and women, pay much more attention to their appearance than I do to...