Persuasion vs. Manipulation

Persuasion with good intention should help problem solving, manipulation more often serves ego. There is the process of sharing information with others in order to come to an effective solution. You build your conclusions and compare notes. The goal is not in being "right" or to "win." The goal is to solving a problem. When it is more important to win as a goal, you withhold information that contradicts your conclusions. You hold and defend a “position.” All of that work can take away time and energy that could have been used developing an effective solution.
To persuade someone is to point out the mutual benefits that both parties will have if a particular direction is chosen. What is manipulation? Despite the denial, it might indicate to create scarcity; reciprocity to get more; or the power of touch. Problem solving should be the very goals of persuasion It is being okay to fail and to make mistakes. One reason for that is that it leads to learning. You learn in order to solve problems, meet challenges. But these problems are complicated or complex. Finding solutions require thinkers from various departments and from various disciplines. That means, people need to contribute and buy in and commit time and resources. You can't afford to approach these big problems with team members who "drag their feet."

So manipulation is more related to brute force, and persuasion implies to solve problems in more harmonized way. Either through inspiration based on vision, negotiation via trade-off, or communication through mutual understanding, you could possibly learn them as a technique, but the motive and passion are needed with the end in mind, to solve the problems more effectively.
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Published on May 03, 2015 00:08
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